Returns & Exchanges
We want you to love your shades as much as we love flamingos, so we offer a 30-day hassle-free return policy for all U.S. orders. If your sunglasses aren't helping you run faster or look cooler, we'll make it right.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Choose Your Option
Select whether you would like to exchange your shades for a different style or receive a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label, secure your sunglasses in their original packaging, and stick that label on the box.
Ship It Back
Drop your package off at any authorized carrier location and we will process your refund or exchange as soon as it arrives at the lagoon.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing